Get in Touch

We'd love to hear from you. Choose the best way to reach us below.

General Inquiries

For general questions about Pingpoint

info@pingpoint.app

Support

Need help with the app or your account?

support@pingpoint.app

Business & Partnerships

Investor inquiries and partnership opportunities

business@pingpoint.app

Privacy & Data Protection

Questions about your data and privacy

privacy@pingpoint.app

Company Information

Pingpoint Oy

Business ID: 3503738-3

Rekipellontie 2 E 47

00940 Helsinki

Finland

VAT Number: FI35037383

What to Expect

We typically respond to inquiries within 24-48 hours during business days (Monday-Friday, Finnish time). For urgent support issues, please mark your email as "Urgent" in the subject line.

For the fastest support response, please include:

  • Your username or email address
  • A detailed description of your issue
  • Screenshots if applicable
  • Device type and operating system